Important Notice
Due to the COVID-19 outbreak, logistical delays may occur, leading to extended delivery times. Your order might experience a delay of up to 10 working days. We apologize for any inconvenience caused and appreciate your patience and understanding during these challenging times. Your safety is our priority.
Additionally, please note that orders placed between 8th January and 24th February might experience delays due to the Chinese New Year Holiday. Expected delay time can be up to 12 working days. We apologize for any inconvenience this may cause and thank you for your understanding.
Shipping to over 200 countries
We are proud to offer international shipping services. However, there are certain locations to which we may be unable to ship. Should your location fall within these restricted areas, we will contact you promptly to discuss available options.
Customs
Please be aware that any custom fees incurred upon shipping are not within our responsibility once the items have been dispatched. By purchasing our products, you acknowledge and consent that one or more packages may be subject to customs fees upon arrival in your country and that you will be responsible for any such fees.
Shipping time
Shipping durations vary based on location. Estimated shipping times are as follows:
| Location | * Estimated Shipping Times |
|---|---|
| United States | 12-25 Business days |
| Canada, Europe | 12-25 Business days |
| Australia, New Zealand | 12-25 Business days |
| Mexico, Central America, South America | 15-40 Business days |
Please note that the maximum delivery time is 45 business days.
* This estimate does not include our 2 – 4 day process time.
Tracking information
Upon shipment of your order, you will receive an email containing a tracking number. However, please note that for certain free shipping options, tracking information may not be available. Please be aware that due to logistical reasons, items from the same purchase may be shipped separately.
Force Majeure
Please be advised that unforeseen events or circumstances beyond our control, such as natural disasters, strikes, or other force majeure events, may impact shipping and delivery times. In such cases, Mrs Js Class shall not be held liable for delays caused by these events.
Thank you for choosing our services. Should you have any further inquiries or require assistance, please feel free to contact our customer service team here.